Based on public reviews and response behavior.
92 reviews over 334 days (about 8.4 per month). Busiest month: 22% of reviews. Languages: es 64%, en 16%, unknown 11%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 21 Oct 2026
Score
58.5
Industry average 57.8
0.7 above average
Rating
4.92
Industry average 4.00
0.92 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 11% negative
Covering April 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Reviews are mostly in Spanish
Share of theme mentions
Themes extracted from 92 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.160 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.416). Review the worst months in the trend data to identify specific operational or product issues.
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