Based on public reviews and response behavior.
200 reviews over 101 days (about 60 per month). Busiest month: 34% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
33.3
Industry average 64.6
31.3 below average
Rating
2.67
Industry average 4.29
1.62 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 53% negative
Covering October 2026 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 79% negative and 3% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.209 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.967). Review the worst months in the trend data to identify specific operational or product issues.
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