Pura Vida Bracelets

General Retail & Marketplaces • United Statespuravidabracelets.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

3.59 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#300of 359

Top 84% · Bottom Tier

#1 (best)#359 (worst)

#298Peer

#299Peer

#300This company

#301Peer

#302Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 36% negative

60%

positive

Positive60%
Neutral3%
Negative36%

Sentiment Balance

Covering July 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.7%

Product Quality

18.4%

Loyalty

12.6%

Response Speed

11.3%

Customer Support

9.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 42.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

54.0%

4★

7.8%

3★

6.2%

2★

7.2%

1★

24.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 60.0% of reviews in the last three months were positive, compared with 55.6% in the three months before that.

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