Costume SuperCenter

General Retail & Marketplaces • United Stateswww.costumesupercenter.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

34/100

2.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#343of 359

Top 96% · Bottom Tier

#1 (best)#359 (worst)

#341Peer

#342Peer

#343This company

#344Peer

#345Peer

Overall Customer Sentiment

Below Average

41% of reviews positive, 56% negative

41%

positive

Positive41%
Neutral3%
Negative56%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

28.1%

Pricing

21.8%

Loyalty

11.3%

Product Quality

11.1%

Response Speed

9.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 28.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH73/100

73/100

signal score

•Built from a negative-review share of 53.3% across this company's analyzed reviews.
•14 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.7avg rating

5★

35.3%

4★

4.5%

3★

3.0%

2★

5.0%

1★

52.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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