Customereye

Costume SuperCenter

General Retail & Marketplaces • United Stateswww.costumesupercenter.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,081 days (about 17 per month). Busiest month: 64% of reviews — one month dominates this sample.

Overall Score

34/100
2.66 ★ average rating · 600 reviews
34/100 from 600 reviews over 13 months, high confidence. one month holds 64% of the reviews.

General Retail & Marketplaces average: score 61.6, rating 4.18 stars, reply rate 35.4%, over 2,404 ranked companies · benchmark 7 Oct 2026

Score

33.6

Industry average 61.6

28.0 below average

Rating

2.66

Industry average 4.18

1.52 below average

Reply rate

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Industry average 35.4%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2293of 2404 ranked in General Retail & Marketplaces
Top 95% · Bottom Tier
#1 (best)#2404 (worst)
#2291Peer
#2292Peer
#2293This company
#2294Peer
#2295Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

41% of reviews positive, 56% negative

41%
positive
  • Positive41%
  • Neutral3%
  • Negative56%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Pricing
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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