Customereye

Gradwell

Mobile & Telecomgradwell.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,125 days (about 2.7 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

65/100
4.31 ★ average rating · 100 reviews
65/100 from 100 reviews over 15 months, moderate confidence.

Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026

Score

64.5

Industry average 53.5

11.0 above average

Rating

4.31

Industry average 3.65

0.66 above average

Reply rate

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Industry average 35.9%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#108of 382 ranked in Mobile & Telecom
Top 28% · Upper Half
#1 (best)#382 (worst)
#106Peer
#107Peer
#108This company
#109Peer
#110Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering April 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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