Based on public reviews and response behavior.
1,359 days of reviews, with a sparse monthly review flow. Busiest month: 36% of reviews. Languages: en 100%.
Mobile & Telecom average: score 54.5, rating 3.55 stars, reply rate 34.3%, over 443 ranked companies · benchmark 4 Nov 2026
Score
64.4
Industry average 54.5
9.9 above average
Rating
4.41
Industry average 3.55
0.86 above average
Reply rate
—
Industry average 34.3%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 43% negative
Covering August 2023, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 443 ranked companies in Mobile & Telecom (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.465 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 48% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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