Mobile & Telecom • United Statestopup.digicelgroup.com
Review data last updated .
Based on public reviews and response behavior.
944 reviews over 4,303 days (about 6.7 per month). Busiest month: 6% of reviews. Languages: en 97%, unknown 3%, fr 0%.
Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026
Score
64.6
Industry average 55.0
9.6 above average
Rating
3.50
Industry average 3.59
0.09 below average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 45% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from the 944 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 428 ranked companies in Mobile & Telecom (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 21% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 198 mentions with a sentiment score of 71.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
