HablaMexico

Mobile & Telecom • United Stateshablamexico.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

64/100

−4.7 vs. last month4.50 ★ average rating · 403 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#10of 114

Top 9% · Top Tier

#1 (best)#114 (worst)

#8Peer

#9Peer

#10This company

#11Peer

#12Peer

Overall Customer Sentiment

Category Leader

73% of reviews positive, 22% negative

73%

positive

Positive73%
Neutral4%
Negative22%

Sentiment Balance

Covering August 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 337 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

17.5%

Customer Support

17.4%

Pricing

14.0%

Response Speed

11.4%

Product Quality

10.9%

Most feedback concerns Onboarding.

The most common complaint theme is Delivery Shipping, making up 1.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100

58/100

signal score

•Built from a negative-review share of 39.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

77.2%

4★

10.4%

3★

4.7%

2★

1.0%

1★

6.7%

Based on 403 analyzed reviews. Sentiment is slipping: 92.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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