Envirofone

Mobile & Telecom • United Kingdomwww.envirofone.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

+4.1 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#58of 114

Top 51% · Mid Pack

#1 (best)#114 (worst)

#56Peer

#57Peer

#58This company

#59Peer

#60Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%

positive

Positive75%
Neutral2%
Negative23%

Sentiment Balance

Covering November 2024 — 158 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 18% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Communication

17.1%

Response Speed

14.7%

Product Quality

13.1%

Delivery Shipping

12.7%

Customer Support

10.8%

Most feedback concerns Communication.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 29.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

82.3%

4★

3.5%

3★

2.7%

2★

1.3%

1★

10.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 87.9% of reviews in the last three months were positive, compared with 92.3% in the three months before that.

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