Based on public reviews and response behavior.
148 reviews over 17 days (about 265 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 96%, unknown 3%, fr 1%.
Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026
Score
67.1
Industry average 53.5
13.6 above average
Rating
3.95
Industry average 3.65
0.30 above average
Reply rate
—
Industry average 35.9%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering August 2026 — 148 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 148 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 382 ranked companies in Mobile & Telecom (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 67.1 places the company in the top quarter of about 400 ranked Mobile & Telecom companies (75th percentile: 66). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 98% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
