Customereye

CRE Group

Mobile & Telecom • United Kingdomcrecommunications.co.uk

Review data last updated .

Based on public reviews and response behavior.

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122 reviews over 559 days (about 6.6 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

65/100
+9.5 vs. last month4.89 ★ average rating · 122 reviews
65/100 from 122 reviews over 13 months, moderate confidence.

Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026

Score

64.6

Industry average 55.0

9.6 above average

Rating

4.89

Industry average 3.59

1.30 above average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#146of 428 ranked in Mobile & Telecom
Top 34% · Upper Halfup 30 from last month
#1 (best)#428 (worst)
#144Peer
#145Peer
#146This company
#147Peer
#148Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering September 2026 — 19 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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