Based on public reviews and response behavior.
70 reviews over 2,519 days (about 0.8 per month). Busiest month: 11% of reviews. Languages: en 99%, fr 1%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 24 Oct 2026
Score
64.8
Industry average 64.3
0.5 above average
Rating
3.20
Industry average 4.35
1.15 below average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 44% negative
Covering May 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 70 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.197 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 51% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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