Based on public reviews and response behavior.
122 reviews over 332 days (about 11 per month). Busiest month: 12% of reviews. Languages: en 100%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 24 Oct 2026
Score
64.7
Industry average 64.3
0.4 above average
Rating
4.04
Industry average 4.35
0.31 below average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 29% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.
Share of theme mentions
Themes extracted from 122 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.128 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.348). Review the worst months in the trend data to identify specific operational or product issues.
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