Customereye

Duke Video

Sports & Fitnesswww.dukevideo.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

198 reviews over 142 days (about 42 per month). Busiest month: 36% of reviews. Languages: en 98%, es 1%, de 1%.

Overall Score

65/100
Short observation window (142 days)
−9.5 vs. last month4.78 ★ average rating · 198 reviews
65/100 from 198 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 24 Oct 2026

Score

64.7

Industry average 64.3

0.4 above average

Rating

4.78

Industry average 4.35

0.43 above average

Reply rate

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Industry average 31.6%

not measured

Competitive Performance Rank

Among ranked Sports & Fitness companies

#716of 1441 ranked in Sports & Fitness
Top 50% · Upper Halfdown 69 from last month
#1 (best)#1441 (worst)
#714Peer
#715Peer
#716This company
#717Peer
#718Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering May 2026 — 20 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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