Based on public reviews and response behavior.
81 reviews over 2,831 days (about 0.9 per month). Busiest month: 14% of reviews. Languages: en 90%, fr 10%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 24 Oct 2026
Score
64.8
Industry average 64.3
0.5 above average
Rating
3.60
Industry average 4.35
0.75 below average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering February 2024 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.
Share of theme mentions
Themes extracted from 81 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.682 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 21% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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