Based on public reviews and response behavior.
200 reviews over 68 days (about 90 per month). Busiest month: 43% of reviews. Languages: en 100%, es 1%.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
65.1
Industry average 69.4
4.3 below average
Rating
3.98
Industry average 4.54
0.56 below average
Reply rate
—
Industry average 48.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering September 2026 — 34 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 18% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.110 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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