Customereye

Mr. Payday Easy Loans Inc.

Lending & Consumer Finance • Vancouvermrpayday.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+55.0 vs. last month4.61 ★ average rating · 607 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#184of 275
Top 67% · Mid Pack
#1 (best)#275 (worst)
#182Peer
#183Peer
#184This company
#185Peer
#186Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 606 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
24.2%
Customer Support
23.5%
Onboarding
16.3%
Product Quality
12.3%
Loyalty
10.6%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 16.6% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
82.2%
4
9.4%
3
1.8%
2
0.5%
1
6.1%

Based on 607 analyzed reviews. Sentiment is holding steady: 78.9% of reviews in the last three months were positive, compared with 81.8% in the three months before that.

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