CreditFresh

Lending & Consumer Finance • United Statescreditfresh.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−9.9 vs. last month4.34 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#210of 275

Top 76% · Bottom Tier

#1 (best)#275 (worst)

#208Peer

#209Peer

#210This company

#211Peer

#212Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 25% negative

72%

positive

Positive72%
Neutral3%
Negative25%

Sentiment Balance

Covering July 2026 — 75 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 33% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

21.7%

Customer Support

20.6%

Response Speed

16.1%

Product Quality

10.7%

Loyalty

10.7%

Most feedback concerns Onboarding.

The most common complaint theme is Pricing, making up 10.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 25.0% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

75.9%

4★

7.3%

3★

3.3%

2★

2.3%

1★

11.2%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 86.3% of reviews in the last three months were positive, compared with 84.0% in the three months before that.

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