Customereye

Fernovo (Quidie Limited)

Lending & Consumer Financefernovo.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 23 days (about 265 per month). Busiest month: 90% of reviews — one month dominates this sample. Languages: en 100%, sk 1%.

Overall Score

65/100
Short observation window (23 days)
+0.8 vs. last month4.75 ★ average rating · 200 reviews
65/100 from 200 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 90% of the reviews.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

65.0

Industry average 65.5

0.5 below average

Rating

4.75

Industry average 4.43

0.32 above average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#605of 1142 ranked in Lending & Consumer Finance
Top 53% · Mid Pack
#1 (best)#1142 (worst)
#603Peer
#604Peer
#605This company
#606Peer
#607Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral3%
  • Negative28%

Sentiment Balance

Covering September 2026 — 180 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 28% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Customer Support
Hidden
Onboarding
Hidden
Communication
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Lending & Consumer Finance