Lending & Consumer Finance • United Statesrocketmortgage.com
Review data last updated .
Based on public reviews and response behavior.
Among fully-analyzed Lending & Consumer Finance companies
69% of reviews positive, 28% negative
Covering August 2026 — 69 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 14% negative and 3% neutral.
Showing 1,500 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Onboarding.
The most common complaint theme is Response Speed, making up 11.3% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,500 analyzed reviews. Sentiment is improving: 86.1% of reviews in the last three months were positive, compared with 75.3% in the three months before that.
