Lending & Consumer Finance • United Statesrocketmortgage.com
Review data last updated .
Based on public reviews and response behavior.
1,605 reviews over 172 days (about 284 per month). Busiest month: 34% of reviews. Languages: en 97%, unknown 2%, fr 0%.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
65.0
Industry average 65.5
0.5 below average
Rating
4.17
Industry average 4.43
0.26 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering September 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.
Based on 7 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 1,605 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.121). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 17% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
