Based on public reviews and response behavior.
100 reviews over 653 days (about 4.7 per month). Busiest month: 15% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,380 ranked companies · benchmark 25 Oct 2026
Score
69.1
Industry average 69.4
0.3 below average
Rating
4.50
Industry average 4.55
0.05 below average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,380 ranked companies in Lending & Consumer Finance (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 83.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
