Based on public reviews and response behavior.
999 reviews over 32 days (about 950 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 91%, unknown 5%, es 2%.
Lending & Consumer Finance average: score 66.4, rating 4.46 stars, reply rate 50.1%, over 1,369 ranked companies · benchmark 9 Oct 2026
Score
53.8
Industry average 66.4
12.6 below average
Rating
4.87
Industry average 4.46
0.41 above average
Reply rate
—
Industry average 50.1%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 14% negative
Covering July 2026 — 486 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 15% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 999 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,369 ranked companies in Lending & Consumer Finance (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.8 sits in the bottom quarter of about 1,400 ranked Lending & Consumer Finance companies (25th percentile: 56, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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