Customereye

Credit Acceptance for Dealers

Lending & Consumer Financecreditacceptance.com%2Fdealers

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 85 days (about 36 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 89%, unknown 9%, ca 1%.

Overall Score

54/100
Short observation window (85 days)
+7.2 vs. last month4.71 ★ average rating · 100 reviews
54/100 from 100 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 51% of the reviews.

Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026

Score

53.6

Industry average 69.0

15.4 below average

Rating

4.71

Industry average 4.52

0.19 above average

Reply rate

—

Industry average 47.8%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1667of 1917 ranked in Lending & Consumer Finance
Top 87% · Bottom Tierup 159 from last month
#1 (best)#1917 (worst)
#1665Peer
#1666Peer
#1667This company
#1668Peer
#1669Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering July 2026 — 18 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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