Customereye

Loan Express Payday Advance

Lending & Consumer Finance • Canadaloanexpress.ca

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 146 days (about 125 per month). Busiest month: 23% of reviews.

Overall Score

64/100
+6.0 vs. last month4.87 ★ average rating · 600 reviews
64/100 from 600 reviews over 5 months, high confidence.

Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026

Score

63.7

Industry average 65.4

1.7 below average

Rating

4.87

Industry average 4.43

0.44 above average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#627of 1138 ranked in Lending & Consumer Finance
Top 55% · Mid Pack
#1 (best)#1138 (worst)
#625Peer
#626Peer
#627This company
#628Peer
#629Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering October 2024 — 135 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 23% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
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Onboarding
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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