Simple Pret

Lending & Consumer Finance • Canadasimplepret.ca

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

−6.2 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#65of 275

Top 24% · Top Tier

#1 (best)#275 (worst)

#63Peer

#64Peer

#65This company

#66Peer

#67Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 15% negative

83%

positive

Positive83%
Neutral2%
Negative15%

Sentiment Balance

Covering October 2024 — 97 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

26.2%

Customer Support

20.2%

Onboarding

19.3%

Product Quality

13.2%

Loyalty

10.4%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100

28/100

signal score

•Built from a negative-review share of 28.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.5%

4★

6.3%

3★

0.5%

2★

0.7%

1★

3.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.7% of reviews in the last three months were positive, compared with 97.0% in the three months before that.

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