GoHenry by Acorns

Lending & Consumer Finance • United Statesgohenry.com

Review data last updated August 16, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

47/100

−13.6 vs. last month3.66 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#249of 275

Top 91% · Bottom Tier

#1 (best)#275 (worst)

#247Peer

#248Peer

#249This company

#250Peer

#251Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 38% negative

60%

positive

Positive60%
Neutral2%
Negative38%

Sentiment Balance

Covering August 2026 — 18 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,100 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

32.1%

Product Quality

16.6%

Customer Support

13.0%

Loyalty

9.9%

Onboarding

8.9%

Most feedback concerns Pricing.

The most common complaint theme is Loyalty, making up 9.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100

58/100

signal score

•Built from a negative-review share of 37.9% across this company's analyzed reviews.
•27 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

53.1%

4★

10.9%

3★

8.0%

2★

5.1%

1★

22.9%

Based on 2,100 analyzed reviews. Sentiment is holding steady: 71.1% of reviews in the last three months were positive, compared with 69.4% in the three months before that.

Unlock full insights