Based on public reviews and response behavior.
1,304 reviews over 5,131 days (about 7.7 per month). Busiest month: 4% of reviews. Languages: en 92%, unknown 7%, fr 1%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026
Score
47.1
Industry average 69.0
21.9 below average
Rating
3.84
Industry average 4.52
0.68 below average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 36% negative
Covering September 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 32% negative and 5% neutral.
Share of theme mentions
Themes from the 1,304 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,917 ranked companies in Lending & Consumer Finance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.293). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 47.1 sits in the bottom quarter of about 1,900 ranked Lending & Consumer Finance companies (25th percentile: 59, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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