Based on public reviews and response behavior.
600 reviews over 1,098 days (about 17 per month). Busiest month: 18% of reviews.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
45.8
Industry average 66.2
20.4 below average
Rating
3.78
Industry average 4.38
0.60 below average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 29% negative
Covering July 2023 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 43% negative and 14% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.621). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 45.8 sits in the bottom quarter of about 1,500 ranked Professional Services companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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