Customereye

Finest Aquatics

Pet Products & Supplies • United Kingdomfinestaquatics.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 125 days (about 49 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

49/100
Short observation window (125 days)
−3.4 vs. last month4.67 ★ average rating · 200 reviews
49/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026

Score

48.8

Industry average 65.0

16.2 below average

Rating

4.67

Industry average 4.38

0.29 above average

Reply rate

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Industry average 37.2%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#744of 833 ranked in Pet Products & Supplies
Top 89% · Bottom Tierup 14 from last month
#1 (best)#833 (worst)
#742Peer
#743Peer
#744This company
#745Peer
#746Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering September 2026 — 31 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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