Customereye

Lords & Labradors

Pet Products & Supplies • United Kingdomlordsandlabradors.co.uk

Review data last updated .

Based on public reviews and response behavior.

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212 reviews over 1,883 days (about 3.4 per month). Busiest month: 26% of reviews. Languages: en 100%, lv 1%.

Overall Score

49/100
−1.7 vs. last month4.05 ★ average rating · 212 reviews
49/100 from 212 reviews over 5 months, moderate confidence.

Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 23 Oct 2026

Score

49.1

Industry average 63.3

14.2 below average

Rating

4.05

Industry average 4.23

0.18 below average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#959of 1132 ranked in Pet Products & Supplies
Top 85% · Bottom Tierup 46 from last month
#1 (best)#1132 (worst)
#957Peer
#958Peer
#959This company
#960Peer
#961Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

74% of reviews positive, 26% negative

74%
positive
  • Positive74%
  • Neutral0%
  • Negative26%

Sentiment Balance

Covering September 2026 — 18 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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Customer Support
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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