Kabo

Pet Products & Supplies • Canadakabo.co

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

−10.7 vs. last month3.99 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#251of 263

Top 95% · Bottom Tier

#1 (best)#263 (worst)

#249Peer

#250Peer

#251This company

#252Peer

#253Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral3%
Negative34%

Sentiment Balance

Covering November 2024 — 32 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 31% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.1%

Response Speed

16.2%

Communication

16.1%

Problem Resolution

10.7%

Product Quality

10.2%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 16.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 10.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

70.0%

4★

3.8%

3★

2.5%

2★

2.8%

1★

20.8%

Based on 600 analyzed reviews. Sentiment is improving: 81.8% of reviews in the last three months were positive, compared with 63.2% in the three months before that.

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