Customereye

Petco

Pet Products & Suppliesstores.petco.com

Review data last updated .

Based on public reviews and response behavior.

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1,089 reviews over 2,288 days (about 14 per month). Busiest month: 12% of reviews. Languages: en 51%, us 46%, es 3%.

Overall Score

48/100
+5.4 vs. last month2.65 ★ average rating · 1,089 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#525of 681
Top 77% · Bottom Tier
#1 (best)#681 (worst)
#523Peer
#524Peer
#525This company
#526Peer
#527Peer

53 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

41% of reviews positive, 58% negative

41%
positive
  • Positive41%
  • Neutral1%
  • Negative58%

Sentiment Balance

Covering August 2026 — 47 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 53% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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