Based on public reviews and response behavior.
100 reviews over 369 days (about 8.3 per month). Busiest month: 29% of reviews. Languages: en 98%, unknown 2%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.7%, over 512 ranked companies · benchmark 1 Nov 2026
Score
57.6
Industry average 65.8
8.2 below average
Rating
3.36
Industry average 4.23
0.87 below average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 43% negative
Covering July 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 512 ranked companies in Energy & Utilities (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.114 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.251). Review the worst months in the trend data to identify specific operational or product issues.
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