Based on public reviews and response behavior.
187 reviews over 538 days (about 11 per month). Busiest month: 29% of reviews. Languages: en 94%, unknown 6%, it 1%.
Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026
Score
57.3
Industry average 66.1
8.8 below average
Rating
4.73
Industry average 4.23
0.50 above average
Reply rate
—
Industry average 51.2%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering August 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.
Share of theme mentions
Themes from the 187 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 504 ranked companies in Energy & Utilities (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.195 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.130). Review the worst months in the trend data to identify specific operational or product issues.
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