Based on public reviews and response behavior.
100 reviews over 1,147 days (about 2.6 per month). Busiest month: 17% of reviews. Languages: en 99%, unknown 1%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.7%, over 512 ranked companies · benchmark 1 Nov 2026
Score
57.5
Industry average 65.8
8.3 below average
Rating
3.61
Industry average 4.23
0.62 below average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 27% negative
Covering March 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 512 ranked companies in Energy & Utilities (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.406). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 38 mentions with a sentiment score of 77.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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