Based on public reviews and response behavior.
200 reviews over 56 days (about 109 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: en 100%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.7%, over 512 ranked companies · benchmark 1 Nov 2026
Score
57.4
Industry average 65.8
8.4 below average
Rating
5.00
Industry average 4.23
0.77 above average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 8% negative
Covering October 2026 — 76 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 512 ranked companies in Energy & Utilities (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 51%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 151 mentions with a sentiment score of 88.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
