Customereye

Ethical Addictions Coffee Roasters

Food & Beverageeacoffee.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 595 days (about 5.1 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

61/100
−20.2 vs. last month4.97 ★ average rating · 100 reviews
61/100 from 100 reviews over 16 months, moderate confidence.

Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.5%, over 2,531 ranked companies · benchmark 11 Oct 2026

Score

61.0

Industry average 61.9

0.9 below average

Rating

4.97

Industry average 4.26

0.71 above average

Reply rate

—

Industry average 33.5%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1302of 2531 ranked in Food & Beverage
Top 51% · Mid Packdown 176 from last month
#1 (best)#2531 (worst)
#1300Peer
#1301Peer
#1302This company
#1303Peer
#1304Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

96% of reviews positive, 3% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Pricing
Hidden
Product Quality
Hidden
Delivery Shipping
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Food & Beverage