Customereye

BRULO

Food & Beverage • United Kingdomcoastbeer.co

Review data last updated .

Based on public reviews and response behavior.

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156 reviews over 198 days (about 24 per month). Busiest month: 38% of reviews. Languages: en 100%.

Overall Score

60/100
−36.4 vs. last month4.81 ★ average rating · 156 reviews
60/100 from 156 reviews over 6 months, moderate confidence.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

59.8

Industry average 63.2

3.4 below average

Rating

4.81

Industry average 4.25

0.56 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1299of 2214 ranked in Food & Beverage
Top 59% · Mid Packdown 409 from last month
#1 (best)#2214 (worst)
#1297Peer
#1298Peer
#1299This company
#1300Peer
#1301Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering September 2026 — 11 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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