Customereye

DASH Water

Food & Beverage • United Kingdomwww.dash-water.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
−3.3 vs. last month4.74 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#251of 551
Top 46% · Upper Half
#1 (best)#551 (worst)
#249Peer
#250Peer
#251This company
#252Peer
#253Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.7%
Delivery Shipping
18.0%
Customer Support
16.7%
Response Speed
12.3%
Loyalty
10.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 21.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
89.5%
4
4.2%
3
1.0%
2
1.0%
1
4.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.7% of reviews in the last three months were positive, compared with 95.0% in the three months before that.

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