Customereye

Papa John's International

Food & Diningwww.papajohns.com

Review data last updated .

Based on public reviews and response behavior.

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608 reviews over 1,914 days (about 9.7 per month). Busiest month: 63% of reviews — one month dominates this sample. Languages: us 82%, en 15%, nl 2%.

Overall Score

58/100
+7.3 vs. last month3.88 ★ average rating · 608 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#155of 503
Top 31% · Upper Half
#1 (best)#503 (worst)
#153Peer
#154Peer
#155This company
#156Peer
#157Peer

44 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

62% of reviews positive, 36% negative

62%
positive
  • Positive62%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering August 2026 — 382 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 27% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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