Customereye

Bob Evans Restaurants

Food & Diningbobevans.com

Review data last updated .

Based on public reviews and response behavior.

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601 reviews over 2,035 days (about 9 per month). Busiest month: 5% of reviews. Languages: en 100%.

Overall Score

59/100
+15.3 vs. last month3.41 ★ average rating · 601 reviews
59/100 from 601 reviews over 56 months, high confidence.

Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026

Score

58.8

Industry average 52.0

6.8 above average

Rating

3.41

Industry average 3.33

0.08 above average

Reply rate

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Industry average 18.6%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#122of 391 ranked in Food & Dining
Top 31% · Upper Halfup 46 from last month
#1 (best)#391 (worst)
#120Peer
#121Peer
#122This company
#123Peer
#124Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

63% of reviews positive, 34% negative

63%
positive
  • Positive63%
  • Neutral3%
  • Negative34%

Sentiment Balance

Covering July 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Customer Support
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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