Based on public reviews and response behavior.
585 reviews over 2,058 days (about 8.7 per month). Busiest month: 9% of reviews. Languages: en 99%, unknown 1%, sq 0%.
Food & Dining average: score 51.9, rating 3.32 stars, reply rate 18.6%, over 394 ranked companies · benchmark 3 Nov 2026
Score
58.8
Industry average 51.9
6.9 above average
Rating
3.73
Industry average 3.32
0.41 above average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering August 2026 — 47 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 34% negative and 0% neutral.
Share of theme mentions
Themes from the 585 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 394 ranked companies in Food & Dining (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.144 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 19%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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