The Hatch Chile Store

Food & Dining • United Stateshatch-green-chile.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−1.0 vs. last month4.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#30of 71

Top 42% · Upper Half

#1 (best)#71 (worst)

#28Peer

#29Peer

#30This company

#31Peer

#32Peer

Overall Customer Sentiment

Above Average

84% of reviews positive, 14% negative

84%

positive

Positive84%
Neutral2%
Negative14%

Sentiment Balance

Covering October 2024 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 19% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

29.9%

Product Quality

20.7%

Loyalty

15.1%

Response Speed

10.8%

Customer Support

9.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100

8/100

signal score

•Built from a negative-review share of 15.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

80.8%

4★

7.2%

3★

4.0%

2★

2.8%

1★

5.2%

Based on 600 analyzed reviews. Sentiment is improving: 89.5% of reviews in the last three months were positive, compared with 78.3% in the three months before that.

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