Customereye

Panera Bread

Food & Diningpanerabread.com

Review data last updated .

Based on public reviews and response behavior.

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1,480 reviews over 1,272 days (about 35 per month). Busiest month: 28% of reviews. Languages: en 100%, es 0%, unknown 0%.

Overall Score

56/100
+7.1 vs. last month3.49 ★ average rating · 1,480 reviews
56/100 from 1,480 reviews over 42 months, high confidence.

Food & Dining average: score 51.0, rating 3.30 stars, reply rate 17.8%, over 498 ranked companies · benchmark 16 Sept 2026

Score56.3vs 51.05.3Rating3.49vs 3.300.19Reply ratevs 17.8%

Competitive Performance Rank

Among ranked Food & Dining companies

#172of 498 ranked in Food & Dining
Top 35% · Upper Half
#1 (best)#498 (worst)
#170Peer
#171Peer
#172This company
#173Peer
#174Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

60% of reviews positive, 38% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative38%

Sentiment Balance

Covering August 2026 — 207 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 23% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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