Based on public reviews and response behavior.
100 reviews over 809 days (about 3.8 per month). Busiest month: 8% of reviews. Languages: en 98%, fr 1%, unknown 1%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
58.1
Industry average 52.0
6.1 above average
Rating
2.41
Industry average 3.33
0.92 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 47% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.511 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 29% of reviews against an industry average of 19%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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