Simpalo Snacks

Food & Dining • United Statessimpalosnacks.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+7.5 vs. last month4.70 ★ average rating · 556 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#26of 71

Top 37% · Upper Half

#1 (best)#71 (worst)

#24Peer

#25Peer

#26This company

#27Peer

#28Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 20% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 541 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.4%

Product Quality

20.2%

Response Speed

13.6%

Customer Support

13.3%

Loyalty

8.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 19.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

84.5%

4★

7.7%

3★

3.2%

2★

2.5%

1★

2.0%

Based on 556 analyzed reviews. Sentiment is slipping: 90.0% of reviews in the last three months were positive, compared with 96.7% in the three months before that.

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