Based on public reviews and response behavior.
199 reviews over 100 days (about 61 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 98%, fr 3%.
Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.5%, over 2,531 ranked companies · benchmark 11 Oct 2026
Score
58.9
Industry average 61.9
3.0 below average
Rating
4.45
Industry average 4.26
0.19 above average
Reply rate
—
Industry average 33.5%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,531 ranked companies in Food & Beverage (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.161 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.059). Review the worst months in the trend data to identify specific operational or product issues.
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