Based on public reviews and response behavior.
354 days of reviews, with a steady monthly review flow. Busiest month: 53% of reviews — one month dominates this sample. Languages: de 41%, en 38%, fr 14%.
Appliances & Home Electronics average: score 59.6, rating 3.99 stars, reply rate 35.0%, over 921 ranked companies · benchmark 5 Nov 2026
Score
40.5
Industry average 59.6
19.1 below average
Rating
3.69
Industry average 3.99
0.30 below average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 39% negative
Covering June 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 7% of reviews in this period, with 93% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Reviews are mostly in German
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 921 ranked companies in Appliances & Home Electronics (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.193 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.756). Review the worst months in the trend data to identify specific operational or product issues.
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