Customereye

Energenie

Appliances & Home Electronics • United Kingdomenergenie4u.co.uk

Review data last updated .

Based on public reviews and response behavior.

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2,649 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

41/100
3.10 ★ average rating
41/100 from public reviews over 14 months, moderate confidence.

Appliances & Home Electronics average: score 59.6, rating 3.99 stars, reply rate 35.0%, over 921 ranked companies · benchmark 5 Nov 2026

Score

40.6

Industry average 59.6

19.0 below average

Rating

3.10

Industry average 3.99

0.89 below average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#793of 921 ranked in Appliances & Home Electronics
Top 86% · Bottom Tier
#1 (best)#921 (worst)
#791Peer
#792Peer
#793This company
#794Peer
#795Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

57% of reviews positive, 43% negative

57%
positive
  • Positive57%
  • Neutral0%
  • Negative43%

Sentiment Balance

Covering March 2025, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Delivery Shipping
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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