Customereye

Craft Gin Club

Food & Beverage • United Kingdomcraftginclub.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 143 days (about 128 per month). Busiest month: 31% of reviews.

Overall Score

47/100
−33.1 vs. last month3.89 ★ average rating · 600 reviews
47/100 from 600 reviews over 6 months, high confidence.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,979 ranked companies · benchmark 15 Oct 2026

Score

47.1

Industry average 61.8

14.7 below average

Rating

3.89

Industry average 4.22

0.33 below average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2542of 2979 ranked in Food & Beverage
Top 85% · Bottom Tierdown 115 from last month
#1 (best)#2979 (worst)
#2540Peer
#2541Peer
#2542This company
#2543Peer
#2544Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

71% of reviews positive, 29% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering December 2024 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 70% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Delivery Shipping
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Pricing
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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