Craft Gin Club

Food & Beverage • United Kingdomcraftginclub.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

−33.1 vs. last month3.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#464of 551

Top 84% · Bottom Tier

#1 (best)#551 (worst)

#462Peer

#463Peer

#464This company

#465Peer

#466Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 29% negative

71%

positive

Positive71%
Neutral1%
Negative29%

Sentiment Balance

Covering December 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 70% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

19.0%

Loyalty

18.5%

Delivery Shipping

13.8%

Pricing

12.9%

Customer Support

9.1%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 13.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 21.7% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

60.5%

4★

9.8%

3★

6.8%

2★

3.5%

1★

19.3%

Based on 600 analyzed reviews. Sentiment is slipping: 74.2% of reviews in the last three months were positive, compared with 80.1% in the three months before that.

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